Working for Red Hat certainly has its perks. One of them being that I have access to all the content from Red Hat University and I am able to take Red Hat exams for free. With these perks come of course some expectations. Customers expect a Red Hat TAM to be knowledgeable on a wide range of Red Hat products, even if they are not directly related to the function of the TAM.
The most common certifications for System Administrators and also for new TAMs are the Red Hat Certified System Administrator (RHCSA) and the Red Hat Certified Engineer (RHCE). So after passing my RHCSA exam in December 2019, I passed the exam EX294V8 to become a Red Hat Certified Engineer (RHCE) in mid-February. The next step is obviously to become a Red Hat Certified Architect (RHCA), in my case focussed on Cloud technologies such as OpenShift and Containerisation.
To prepare for the RHCE, I used Red Hat University Online courses (RH294) and also prepared using Tomas Nevars Ansible Sample Exam. As others have already noted, the RHCE for RHEL8 is a pure Ansible exam, so knowing your Ansible playbooks in and out will help you with the exam. The above courses and sample exam are great preparations for the exam itself.